Job Title: Account Manager

Location: Colombo, Sri Lanka (Hybrid)
Type: Part-time/Full-time
Start Date: Immediate

About Katha

Katha is a boutique design and content agency rooted in storytelling, culture, and craft. We work with brands that want to connect deeply—with their audience and their own identity. Our projects span branding, creative direction, campaign production, and content creation, all executed with intention and beauty.

Role Overview

We are looking for an organised, intuitive, and people-focused Account Manager to serve as the bridge between our clients and creative team. You'll lead client communication, manage timelines and deliverables, and help shape a seamless, thoughtful experience from onboarding to delivery.

This role is ideal for someone who enjoys balancing structure and creativity—someone who can speak the language of clients and translate it for creatives.

Key Responsibilities

  • Act as the primary point of contact for assigned clients

  • Lead project kickoff meetings, check-ins, and wrap-ups

  • Manage timelines, deadlines, and deliverables using Notion or project management tools

  • Liaise between clients and creatives to ensure clarity, quality, and alignment

  • Anticipate needs and propose ideas that add value to both client and project

  • Maintain up-to-date records of communications, approvals, and feedback

  • Ensure deliverables meet brand standards and client expectations

What We're Looking For

  • 1+ years experience in client management (preferably in design, content, or branding agencies)

  • Excellent communication and interpersonal skills

  • Highly organised with strong attention to detail

  • Comfortable managing multiple projects across time zones

  • Ability to adapt tone and approach to match client and creative personalities

  • Bonus: background in design, production, or content strategy

Working With Us

We’re a small, creative team that values clarity, kindness, and curiosity. This role is flexible, with room to grow into a strategic leadership or production direction role as Katha scales.
We have a 4 day work week and you choose your own hours!