JB Jewellers

Background

JB Jewellers is a family-owned house of craft rooted in Pettah’s historic Sea Street, Sri Lanka’s jewellery hub. Known for gold and pure silver jewellery, the brand has been a trusted name for generations, carrying forward cultural traditions that define adornment in Sri Lanka.

Every piece reflects heritage — shaped by time-honoured techniques and local artistry. Yet, despite its legacy, JB Jewellers needed a digital presence that matched its story.

The Challenge

The brand’s social media leaned heavily on a blue, studio-style backdrop.
While professional, this approach was:

  • Generic and product-only (looked like stock catalogues).

  • Disconnected from Sri Lankan cultural context and heritage.

  • Failing to create emotional connection or brand differentiation.

JB Jewellers needed a strategy that would:

  1. Highlight its heritage and craftsmanship.

  2. Feel authentic and culturally rooted.

  3. Drive organic engagement and growth without ad spend.

Our Approach: The Mugham (Faces) Campaign

We shifted the visual and content direction to warm, story-driven, heritage-focused branding:

  • Visual Identity

    • Introduced deep reds, lotus motifs, and hand details, evoking cultural richness and legacy.

    • Balanced jewellery product shots with lifestyle-inspired imagery rooted in heritage.

  • Content Strategy

    • Posted 4 posts + 1 reel per week consistently.

    • Used narrative captions highlighting tradition, family, and artistry.

    • Focused on human touch (hands, fabric textures, florals) to make jewellery feel lived, not just displayed.

  • Engagement Tactics

    • Reels showcasing craftsmanship close-ups.

    • Storytelling posts that went beyond "product" to "piece of heritage".

Results

Before

  • Avg. 200 views/post.

  • Flat engagement, with posts performing like static catalogues.

  • Audience growth stagnant.

After

  • Avg. 300–365 views/post (with several standouts beyond 320+).

  • Total reach of 6.8K/month consistently.

  • Follower base grew from 92 → 128 (+40% in 3 months).

  • 37–47% of reach came from non-followers, proving we expanded JB’s audience.

  • No ad spend — 100% organic growth.

Impact

  • Posts with red lotus & heritage storytelling outperformed blue studio posts.

  • The campaign restored cultural authenticity, aligning the brand’s visual identity with its legacy.

  • The improved engagement + reach proved that audiences respond better to story-driven, heritage-rich contentthan to generic studio shots.

Conclusion

The shift from blue-background, catalogue-style content to red-toned, heritage-driven storytelling repositioned JB Jewellers online. By grounding the brand in culture and emotion, we created stronger resonance, higher reach, and steady organic growth — proving that authentic storytelling always outperforms generic presentation.

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